How do I return an item?

We proudly stand behind every product we sell. If you are unhappy with any item you receive, for any reason, we will gladly exchange or refund the original purchase price, no questions asked.

Returns and exchanges can be requested within 30 days from the original purchase date. To return an item call 231-728-5242 during business hours, or email sales@dream-on-cosmetics.com. You will need to provide the order number and reason for return. Once contacted, Customer Service will provide you with easy-to-follow instructions that will make dealing with us, a true pleasure. The return or exchange will be processed within 14 days from when we received the item(s). It is your responsibility to return and ship item(s) to Dream-On-Cosmetics, 1374 Peck Street, Muskegon, MI 49441 or return to store.